Frequently Asked Questions

General

  • PrepCompass is an AI-assisted household preparedness platform that helps you build a personalized emergency plan, understand your risks, and take practical steps to improve your readiness over time.

    It combines your household information, local risk data, and a structured preparedness methodology to guide you—step by step.

  • PrepCompass is designed for households—families, individuals, renters, and homeowners—who want a clear and practical way to get prepared without feeling overwhelmed.

    It can also support employers, community groups, and organizations looking to strengthen resilience through household preparedness.

  • Most checklists are static and one-size-fits-all.

    PrepCompass adapts to your household by considering:

    • Who lives with you

    • Your location and local risks

    • What supplies and plans you already have

    It then provides personalized recommendations and “next best actions” that evolve as your preparedness improves.

  • In a few guided steps, you:

    1. Answer short questions about your household and current preparedness

    2. Generate a personalized plan

    3. Receive recommended next steps across supplies, skills, planning, and coordination

    4. Continue improving over time with updated guidance

  • Most households can generate an initial plan in about 15–20 minutes.

    From there, you can improve your preparedness gradually, one step at a time.

  • PrepCompass supports preparedness for a range of common hazards, including:

    • Power outages

    • Severe weather

    • Wildfires

    • Earthquakes

    • Flooding

    Recommendations are tailored based on your location and household profile.

  • No. PrepCompass is web-based and works on phones, tablets, and computers.

  • Yes. Your plan is designed to evolve with your household.

    You can update:

    • Household members

    • Contacts

    • Supplies

    • Rally points

    PrepCompass will adjust your recommendations as your situation changes.

Guidance, Practice, and Learning

  • Guided Practice includes short, household-friendly scenarios designed to help you think through and practice real-life situations—like communication breakdowns or extended outages.

    These are designed to build confidence and improve decision-making over time.

  • Preparedness Insights highlight lessons from real-world events and show how similar situations could impact a household like yours.

    They help you learn what matters—without having to sift through long reports.

  • No. PrepCompass is designed to be flexible.

    You can engage as much or as little as you want. As you learn or make changes, you can update your self-assessment to reflect your current level of preparedness.

Supplies and Recommendations

  • PrepCompass may recommend supplies based on your household, risks, and current inventory.

    These suggestions are meant to help you identify gaps and build preparedness over time—not all at once.

  • PrepCompass does not operate as a store.

    We may provide optional links or suggestions to help you find recommended items, but you are always in control of what you purchase and where you purchase it.

  • No. Recommendations are based on your household needs and preparedness goals—not third-party advertising.

Privacy, Safety, and Trust

  • Yes. Your information is used to generate your personalized plan and recommendations.

    We do not sell your personal household data or use it for third-party advertising.

  • No. Your household data is used only to provide your experience within PrepCompass.

  • No. If PrepCompass is offered through an employer or organization, your personal household data remains private.

    Organizations may receive aggregated, non-identifiable insights—but not individual household information.

  • No. PrepCompass is a preparedness planning tool.

    If you are in immediate danger, call 911 or your local emergency number.

  • No. PrepCompass provides guidance based on your inputs and established preparedness practices, but it cannot guarantee outcomes.

    You are responsible for evaluating and applying recommendations based on your situation.

  • Yes. As you update your information—or as PrepCompass improves its methods—your assessments and recommendations may change.

    These changes reflect improvements in the system, not necessarily a decline in your preparedness.

Pricing and Access

  • PrepCompass offers a free plan to generate your initial preparedness plan.

    Additional features and ongoing guidance may be available through paid subscriptions (such as monthly or annual plans).

  • Yes. You can cancel your subscription at any time from your account settings. Access continues through the end of your billing period.

  • Yes. PrepCompass supports group offerings for employers, communities, and organizations.

    These can include access to the platform and high-level insights while maintaining household privacy.

  • Yes. Gift access may be available as a way to help friends and family get prepared.

Support

  • PrepCompass includes in-app guidance and support resources.

    You can also contact us through our support page, and we’ll respond as quickly as possible.

  • If you don’t see your question here, contact us and we’ll help you find the right answer.